General Guidelines
For a seamless delivery process and to ensure that you receive your package within the specified time frames outlined in our shipping policy, it is crucial that you accurately provide your address and include your full legal name. Any inaccuracies or omissions in the address or name may lead to delays or cancellation of the delivery. Please note that we cannot be held responsible for any lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or improperly entered at the time of purchase.
Please allow a processing and fulfillment period of 3-5 days. We offer fast shipping worldwide. However, we retain the right to cancel an order in the event of an unforeseen or unusual rise in shipping rates. The average shipping time is typically between 14-28 business days. When ordering multiple items, it is possible that you may receive more than one package, or you may receive one package before another. This is due to the utilization of different supply chains and varying stock availability.
Cancellation Of Orders
If you wish to cancel your order, please contact our customer support as soon as possible. We understand that circumstances may change, and we will do our best to accommodate your request. However, please note that once an order has been processed and shipped, it cannot be canceled. In such cases, you may need to return the item(s) following our return policy. We appreciate your understanding in this matter.
Tracking And Deliveries
Once your order has been processed and shipped, we will provide you with a tracking number and relevant delivery details. All orders will have a tracking number. Tracking numbers are generated and updated by the carrier. You can use this tracking number to monitor the progress of your package and anticipate its arrival. Please note that tracking information may take some time to become available after the shipment has been dispatched.
Delivery times may vary depending on your location and the shipping method chosen. We strive to ensure prompt delivery, but please allow for any unforeseen delays that may occur during transit or due to customs procedures. If you have any concerns about the delivery of your order, please reach out to our customer support, and we will be happy to assist you.